Shipping & Delivery

FREE SHIPPING | ALL ORDERS HKD $800+

We offer FREE shipping on all orders of HKD $800 or more for all domestic orders. For orders under HKD $800 we offer Standard Ground shipping for a flat rate fee of HKD $65.

DELIVERY OPTIONS

We offer standard ground shipping and self pick-up. Please see the table below for further details.

Delivery Method	Cost	Delivery Timeframes
Standard	HKD $65 or FREE on orders HKD $800 or above	3-5 business days

Self Pick-up

FREE

The following two business days upon receipt of the pick-up notification

Once orders are placed, they are not able to be edited, added to or cancelled.

Please allow 3-5 working days for delivery (working days include Monday to Friday and excludes any public holidays). If you place your order over a weekend or on a public holiday it will be processed and sent out the next business day (Monday - Friday). There will be no delivery on days of Typhoon No. 8, black rainstorm or public holidays. If you would like to request specific delivery times, please email info@waveworks.com.hk or contact our staff at (852) 2581 3322 for special arrangement.

Please check the following before getting in touch. Once your order has been sent, you will receive a dispatch confirmation email which will advise your estimated delivery date. If your order has not arrived by the estimated delivery date, we're here to help.

INTERNATIONAL SHIPPING

Orders placed on this website can only be delivered within Hong Kong.

If you are based overseas, but can’t bear to live without your favourite Maria Skincare and other Waveworks products, we are happy to assist you. Simply call us on (852) 2581 3322 from Monday to Friday 9am - 6pm or email us on info@waveworks .com.hk. We will calculate your shipping costs when you place your order. We use SF Express postage calculation found here. Unfortunately, due to hazardous and flammable goods restrictions, we are unable to ship hazardous goods internationally, including all nail polish, fragrance and aerosols.

Any additional taxes or duties applied by customs at the destination country are the responsibility of the delivery recipient. Please note in accordance with Hong Kong export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise” and are prohibited by law from identifying an order as a “gift” for export purposes.

Your local customs office will be able to assist you with any further information regarding taxes, duties and customs.